Copyright & DMCA
The short version
If content on MyProtocol infringes a copyright you own, send a takedown notice to our designated agent and we will act on it promptly. If your content was removed by mistake, you can send a counter-notice. This page explains both procedures and our repeat-infringer policy. Nothing on this page is legal advice.
1. Our designated copyright agent
MyProtocol LLC has registered a designated agent with the U.S. Copyright Office to receive notifications of claimed copyright infringement under the Digital Millennium Copyright Act, 17 U.S.C. § 512 (Registration Number DMCA-1074979). To report claimed infringement on the Platform, contact:
Copyright Agent
MyProtocol LLC
2389 Main St., STE 100
Glastonbury, CT 06033, United States
Phone: 203-275-9329
Email: dmca@myprotocol.com
Email is the fastest way to reach the agent and is strongly preferred. This channel is for copyright notices under § 512. Route other questions or legal notices as described in Section 19 of our Terms & Conditions.
2. Sending a takedown notice
If you believe content on MyProtocol infringes a copyright you own or are authorized to enforce, send a written notice to the agent above. Under 17 U.S.C. § 512(c)(3), your notice must include all of the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
- Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered by a single notice, a representative list of those works.
- Identification of the material that is claimed to be infringing and that is to be removed, with information reasonably sufficient to let us locate it (for example, the full URL of the protocol or note).
- Information reasonably sufficient to let us contact you, such as your name, mailing address, telephone number, and email address.
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
If your notice omits required elements, we may ask you to supplement it before acting, which delays removal. A complete notice is processed fastest.
3. What happens after we receive a notice
When we receive a notice that substantially complies with the requirements above, we act promptly, typically by removing or disabling access to the identified material, notifying the user who posted it, and recording the notice under the repeat-infringer policy in Section 5. The user who posted the material may respond with a counter-notice as described in Section 4.
4. Counter-notices
If your content was removed because of a takedown notice and you believe the removal was a mistake or misidentification, you may send a written counter-notice to the agent above. Under 17 U.S.C. § 512(g)(3), your counter-notice must include all of the following:
- Your physical or electronic signature.
- Identification of the material that was removed and the location where it appeared before removal.
- A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if you are outside the United States, any judicial district in which MyProtocol may be found), and that you will accept service of process from the person who sent the takedown notice or that person’s agent.
When we receive a valid counter-notice, we forward it promptly to the person who sent the original takedown notice and inform them that we will restore the material in 10 business days. We restore the removed material between 10 and 14 business days after receiving the counter-notice, unless we first receive notice that a court action has been filed seeking to restrain the alleged infringement, and provided the material does not otherwise violate our Terms and the account has not been terminated under Section 5.
5. Repeat infringers
We terminate, in appropriate circumstances, the accounts of users who are repeat infringers. As a baseline, an account that accumulates three valid takedown notices within any 12-month period will be terminated, absent extraordinary circumstances. A removal that is reversed by a valid counter-notice does not count toward this threshold. We may also act sooner than the threshold for flagrant infringement.
6. Misrepresentation
Under 17 U.S.C. § 512(f), anyone who knowingly and materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees, incurred by the alleged infringer, the copyright owner, or MyProtocol. Send a notice or counter-notice only if you believe in good faith that its statements are true.
